Last Updated: May 7, 2026
Crownline Global LTD is committed to protecting the privacy and security of your personal data. This privacy policy describes how we collect, use, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Data Controller
Crownline Global LTD, a business process outsourcing (BPO) company registered in the United Kingdom, is the data controller responsible for your personal data.
2. The Data We Collect
We may collect, use, and store different kinds of personal data about you, including:
- Identity Data: Name and company name.
- Contact Data: Email address and business contact details.
- Technical Data: IP address, browser type, and location data when you visit our website.
- Operational Data: Business information provided to us as part of our BPO service delivery.
3. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we use your data to:
- Perform the contract we are about to enter into or have entered into with you.
- Pursue our legitimate interests (or those of a third party) where your interests and fundamental rights do not override those interests.
- Comply with a legal or regulatory obligation.
4. Technology-Driven Privacy & Anonymisation
As a technology-focused BPO, we apply advanced security measures:
- Anonymisation: We utilise technology to de-identify data wherever possible, ensuring that individual identities are protected during analytical processes.
- Encryption: All data transfers are protected using industry-standard end-to-end encryption protocols.
- Data Vault Architecture: We store all processed data in secure, periodically audited environments to prevent unauthorised access.
5. Data Disclosures
We do not sell or rent your personal data to third parties. We may share your data with:
- Service providers acting as processors who provide IT and system administration services.
- Professional advisers including lawyers, bankers, and auditors.
- HM Revenue & Customs, regulators, and other authorities based in the United Kingdom.
6. International Transfers
As a global BPO operation, we may transfer your data outside the UK. Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the legal safeguards is implemented.
7. Your Legal Rights
Under UK data protection laws, you have rights including:
- Access: The right to ask for copies of your personal information.
- Rectification: The right to ask us to rectify information you think is inaccurate.
- Erasure: The right to ask us to erase your personal information.
- Restriction: The right to ask us to restrict the processing of your information.
8. Contact Details
If you have any questions about this privacy policy or our privacy practices, please contact us at:
Website: www.crownlineglobal.co.uk
Email: info@crownlineglobal.co.uk